Producing Results

Producing results means that consistent action is taken toward the objectives. Decisions are made promptly. Obstacles are removed to produce high-quality, beneficial results.

  • Takes action. Plans ahead. Knows when to adjust plans.
  • Exercises initiative, does not wait to be told what to do. Understands when and where they can contribute in someone else’s area of responsibility by pitching in. Goes beyond what is expected.
  • Handles problems responsively. Looks for solutions, doesn’t waste time with blame or complaints.
  • Understands and responds to the customer.
  • Provides a focus on quality. Sets clear expectations and sets realistic, yet stretch goals.
  • Leads with purpose. Goes the extra mile. Stays on course eliminating distractions. Seeks feedback from customers.

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