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Volunteering is a very effective way to grow your leadership skills. When I look back over my professional life, I found that participating in different organizations and associations allowed me the opportunity to step out and try to lead. Charity organizations and associations are always looking for people who want to step up to leadership positions.

The time it takes for volunteering can be a big commitment, however the rewards in hands on leadership learning are very valuable. I joined the Business and Professional Women’s organization for networking opportunities and soon found myself nominated for Treasurer and then President. This was a friendly group for me to learn how to facilitate a meeting, organize and manage chairpersons and events, set objectives, etc. I found many mentors in the group who were willing to give me guidance, who wanted to see me succeed.

Today I continue to volunteer. I am an Executive Advisor to the Board for the Automotive Women’s Alliance Foundation. I love being able to help others try their leadership wings.

I encourage you to find an organization which represents something you love and join. Sign up to be a chair of a committee, to be a officer… You will find the experience priceless!

It’s All About People…

 by Susan West

Leading, being a good leader, is all about how you relate to
people. You must be aware of your attitude toward your
relationship with people. One of the direct connections to
leading well is dealing with people well. As a leader, you will
Professional Woman
=> Hire people
=> Place people in the right positions
=> Move people out of the wrong positions
=> Learn people’s unique individuality – family, hobbies, etc
=> Tell people the expectations of what needs to be done and why
=> Prepare people with training
=> Give people the space to do the job
=> Assist people by listening and removing obstacles
=> Assess people providing feedback
=> Acknowledge people in public and in private

How the people are doing is a direct reflection of how well the
leader is relating to people. The organization is a reflection of
how well the leader is doing. Someone once shared with me a
statement I have never forgotten:

“I have taught everyone how to interact with me by how I interact
with others.”

How well the leader handles the leadership actions of hiring,
placing, moving, telling, preparing, giving, assisting, assessing
and acknowledging people will determine who the people respond
and deliver.

And Thomas Jefferson said, “Nothing gives one person so much
advantage over another as to remain cool and unruffled under all
circumstances.”

Be aware of how you are relating to others. Leaders know
themselves well. They know what their hot buttons are, the ones
that can trigger anger, frustration, panic. An angry person loses
credibility. Reflect on how as a leader you will have to interact
with people and work hard to ensure that the connection you make
with someone is a worthwhile and contributes to the relationship.

Want A Promotion?

Want a Promotion? Write a letter that gets you noticed.
by Susan West

Jackie has been in her current job for more than 4 years. She has mastered projects she’s received year in and year out. She feels that she’s gone as far as she can in her current position. She’d like her boss and human resources department to know of her interest in advancement. Jackie writes a letter that points out her qualifications, experience and eagerness for a promotion. She bases her request on her performance and progress alone.

Here are some dos and don’ts that Jackie kept in mind when crafting the letter.

DO’S

Tone of the letter
Jackie writes in a formal writing style and she checks her grammar, vocabulary and spelling. She is brief, confident and respectful.

Jackie begins her letter by saying that she has enjoyed working for the company. Jackie ends it by thanking her employer for taking the time to consider her request.

Why she wants a promotion
She states that her reason for seeking a promotion is to look for new challenges. She adds that she believes that she deserves what she is asking for.

List of accomplishments
Keeping in mind the position that she wants, Jackie does the following:

  • Gives examples of her accomplishments, loyalty, years of service, etc.
  • Lists her most important contributions to the company, including specific projects that she’s devised or managed.
  • Focuses on the progress she has made while at her company.
  • Mentions the skills that she’s acquired in her current job and any outside business classes or seminars she’s attended.
  • Concludes that she is ready to move up the ladder.

Request for an appointment
Jackie concludes her letter with a request for an appointment to discuss a new opportunity within the company.

Resume
Jackie has updated and enclosed her resume with her letter of interest.

References
Jackie has received many compliments from her colleagues and clients. She contacts them before she mentions this in her letter to make sure they would be willing to write actual letters of recommendation on her behalf when the time comes.

DON’TS

Jackie has avoided the following:

  • Don’t waste your employer’s time. She immediately gets to the point and states the reason why she believes she’s qualified for a promotion.
  • Don’t demand a promotion. Jackie is careful to make her letter a respectful request.
  • Don’t confuse your employer with auxiliary information that could weaken the message you actually want to convey. Jackie only mentions those skills that are needed to be successful in her new venture.
  • Don’t tell your boss what a ‘good egg’ you are and how you get along with everybody else. Maintain a professional tone and stick with your talents.
  • Don’t threaten to look for alternative employment if the request isn’t granted. This may not be the right time to get a promotion, but there will likely be another opportunity. For Jackie,her attitude of goodwill will be remembered and be considered for another opening.

Click here for a view of a sample letter, The Promotion Letter

It Makes Me Mad When…

Professional Womanby Susan West
Have you ever had a great thought or idea and then could not remember it a few days later? I have. And does it ever make me mad when I cannot remember a moment of my own brilliance. Funny how we have things come into our mind unexpectedly and they make perfect sense or raise a curiosity. Some of greatest leaders, philosophers have referred to their notes, journals, diaries for information that lead to a significant event.

Do you use a planner, a daily calendar, a task list? Whatever you use, find a place where you can jot down your ideas as they come to you. I have a journal I carry with me in my briefcase everyday. I use it for many things: 1) My vision and values are written down so I can refer to them daily, 2) My goals are documented, 3) I write down what I am grateful for, 4) I write down my reflections, observations, learnings of the moment, day, or week, and 5) I jot down my ideas. In the back of my journal I have a few pages reserved just for the purpose of capturing an idea, phrase, question, etc. that I would like to review later. In this area, I also write down a book, website or a movie that someone recommends to me.

Get a journal, a notebook or find a place in your planner to capture those unexpectedly brilliant thoughts in the moment they come to you. Do not let it get away. You will be amazed at what a valuable resource this becomes for you and for others. Although, at first glance, this suggestion may seem strange, I encourage your to give your ideas away to your team members. It is so empowering to watch your team members take ownership in an idea’s
development and ultimate delivery. An idea needs to be acted on to become reality. And as the saying goes, “all good things take time.” An idea will not become reality before its time. Yet we can be ready… Get a journal Capture your ideas Give an idea away Watch your idea unfold Begin again.

5 Things You Should Never Do…

by Susan West

Stop Right There! Leaders often make these five mistakes when under pressure or feeling stressed. Take the time to observe whether you have any of these habits and make a choice to change so you do not lose your leadership power.

1. Apologize for something that is not your fault or not your responsibility. “I’m sorry” is an overused statement and in many cases it has lost it’s meaning. Using this phrase is often a habit that woman managers fall into without realizing it. Watch how you use this phrase. For example, it is not necessary to apologize for not being available to take a call as many people state in their voice mail messages. Save using this term for when you really need it!

2. Whining by using a tone of voice or choice of words that sound like a young child.
Our effectiveness can be immediately minimized when we sound like a small child complaining because they have to pick up their toys. Often we can find ourselves “whining” when overloaded or surprised with additional work or feedback that we perceive as negative. Be careful to use a matter of fact approach if you feel the need to respond to a situation.

3. Taking credit for someone else’s work, no matter how small. As a leader, you already are in a position of some influence and recognized for some accomplishment. Not recognizing someone else’s work, leaving the impression that the work completed is yours (when it wasn’t) or worse yet, stating that the work done is yours (when it wasn’t) will lead to your losing credibility, trust and influence sooner or later. Abraham Lincoln even suggested taking it a step further by letting the team take credit for your work /idea with his quote “If you are a good leader, when your work is done, your aim fulfilled, your people will say – we did this ourselves.”

4. Dressing sloppily. Even in these times of casual business dress, being aware of your appearance and ensuring that you represent not only the position you desire but also the person you want to be is critical to your power and effectiveness. People do not take seriously the words of someone who has a rumpled, spotted shirt or blouse like they do a person who has a pressed, professional look.

5. Lying, not admitting that you may not have an answer. As we climb the leadership ladder, we are often expected to “know it all.” You may feel the expectations of already having all the necessary “experience.” In reality, times and business situations are changing so quickly, we cannot “know it all or have had all the necessary experience.” Do not be afraid to say “I do not know.” When under pressure or during stressful times, this can feel awkward. However, lying just to look good is never a good choice. A better choice is to say “I do not know” and then follow up with whatever action you can take “to know.”

Engaging Your Imagination

Engaging Your Imagination
by Susan West

Imagination is defined by Webster’s dictionary, as the act or power of forming a mental image of something not present to the senses or never before wholly perceived in reality; a creation of the mind. All things are possible. As Wallace D. Wattles states in his book Financial Success: Harnessing the Power of Creative Thought,

“There is a thinking stuff from which all things are made, and which, in its original state, permeates, penetrates, and fills the interspaces of the universe. A thought in this substance produces the thing that is imaged by the thought. A person can form things in his thought, and by impressing his thought upon formless substance, can cause the thing he thinks to be created.”

So think of this in terms of your business, a new service is created, a department is organized, a book is written. In our personal lives, a new house is designed and built, a new oak cabinet made, a painting created. All of these projects began with an idea, a thought. How do you become a leader demonstrating creativity? For most of us our imagination has been stifled. We must learn to uncover it again. At birth we had 100% imagination, it has been said that we have only 4% usage of imagination by age 7. Studies as referenced in Success at Life, “show remarkably, even shockingly, that in the first five years of life we as children are told no over fifty thousand times and yes only five thousand times. This foundation of conditioning is how children are trained to conform and succeed. The minute percentage of the victims who escape this fate become the rare minority that go and change the world.”

Would you like to be one of the rare minorities that make a difference? Even in your own business? This all begins with asking a question. Asking a question engages our imagination. And taking time to think, taking time to let our mind formulate answers to questions like – How may I better serve? How can I bring value to this situation? What can I do to show I care? – is very powerful.

Here is a simple way to engage your imagination to solve a problem or be creative:

1) pull out a blank sheet of paper,
2) write your problem or whatever you want to accomplish in the form of a question at the top of the page, and
3) jot down whatever comes to mind. Just let the ideas flow. One thought will lead to another. You will be amazed at what you can create!

Coaching is a Must!

As a leader, coaching and developing others is not optional. You must strive to understand how you can do this and the impact it has on you, the employees, and the organization.

Enhancing your capacity to foster growth in others is critical to your organization’s competitiveness and effectiveness. “People are key to any organizations success.” “People are out most important asset.” We have all heard these statements, seen them in mission statements. How, as a leader, do we support them? How do we learn how to coach and develop others? When we look at our own time deadlines, constant change and demanding workloads how can we take on coaching and developing others? These are the daily dynamics that make coaching and developing others not so simple. It takes a commitment and belief in others.

“The growth and development of people is the highest calling of leadership.”
– John C. Maxwell

So where do you start? How do you fit coaching in with all your other responsibilities? And with so many different people, different circumstances, how do you know what approach to take?

The Leadership Coach eCourse is a valuable resource to get any leader started with managing, coaching and developing employees. We share practical strategies for increasing your effectiveness in this necessary skill so you may ultimately develop your people – the people who have the ideas, create your product and services, manage the work flow and satisfy your customers. Our Leadership Coach eCourse series will cover:

  • What is coaching? What is the reward?
  • Why build trust? How do you get people to work with you?
  • How do you inspire and motivate people toward achieving a vision?
  • How do you build your people’s core competencies and bring in new skills?
  • How do you stay on track and promote persistence toward continual learning?
  • What obstacles can you remove and what behaviors can you reward?

Managers Making Career Changes

By Susan E. West

Corporate management positions offer considerable money, benefits and security, but the downside of the corporate lifestyle can drive some managers to head for the nearest exit.

Managers leave companies for all kinds of reasons: better opportunities elsewhere, burnout, personality conflicts, incompetence, pay ceilings and new challenges. In fact, experts estimate that 70 percent of American workers at big companies are unhappy with their jobs. “Research clearly shows American employees want flexibility in their jobs and more control over their working hours,” says Kathleen Christensen, director of a program sponsored by the Alfred P. Sloan Foundation which examines the work force and working families.

Tips for Making the Change
If you’re ready to make a career change, proceed with caution. Changing to a different company, field or industry can be challenging. But you can make the switch without too much difficulty, if you develop a strategy for creating a smooth transition. The goal is to create an effective career-change plan that takes into consideration finances, research, education, and training. Keep in mind that a successful career change can take several months—or even longer. A well-thought-out plan developed with the appropriate tools will provide the confidence to take those first steps.

Here are some tips from experts to help you make a successful career change that enhances your leadership:

  • Conduct thorough research. Make sure you to evaluate all possibilities before attempting a career jump. Talk with business associates, peruse career and job profiles, and consult with a career management professional. The more information you arm yourself with beforehand, the more successful you’ll be.
  • Choose the right time. The best time to begin considering a new career is when you’re already in another position. Instead of giving up your steady paycheck, you can test a new career possibility by volunteering or offering yourself as a freelancer or consultant.
  • Evaluate your motivation. Just because you’re unhappy in your current job isn’t a good enough reason to make a total career break. Carefully analyze whether it is your actual career you dislike, or simply your organization or immediate supervisor. Evaluate the pros and cons of your current position and your desired position.
  • Determine what’s important. Ask yourself what it is you really want to do with the rest of your life. Take an honest inventory of your likes and dislikes, as well as your skills, values, and personal interests. What is missing now for you? What do you want to accomplish next? You might even consider consulting an executive coach and/or taking a career assessment test.
  • Learn about the industry. To get a feel for the field that interests you, read industry journals, attend conferences, and talk to people in the profession about what they do. Learn whether your target industry has growth potential by researching trade magazines, associations, and Websites.
  • Assess your qualifications. Consider whether you have adequate experience and education to compete as a qualified job candidate in your desired new career field. If not, you might need to postpone your career change while you go back to school or obtain additional training.
  • Boost your marketability. Work with an executive coaching firm, so you will be able to transition to the next position with better management and leadership skills. Also, consider brushing up on the latest technology and techniques pertaining to the new field you’ve chosen.
  • Enhance your network. Nurture professional contacts and friendships regularly. Professional organizations, job industry trade associations and even informal groups are a good place to start.
  • Update your job search skills. It’s essential to brush up on job-hunting skills and techniques before you start your official job search. Make sure you are using your time and resources as effectively as possible.
  • Be patient. Don’t expect to begin at the same level of seniority in your new career that you had in your old one. It will take time to move up the ranks, but when you find a new career that you absolutely love, it will have been worth it.

Making a career change can be challenging for managers, but it can be done successfully if the right approach is taken and the appropriate planning tools are used. For more information about changing careers, contact Susan West, QuadWest Associates at 800-809-2721 and visit http://www.LeadershipPowerTips.com. Susan has held many executive leadership positions during her 25 years of business experience. She shares her knowledge and lessons learned through a variety of coaching, leadership workshops, tele-seminars and consulting offered by QuadWest Associates, LLC.

Great Women In History

Leadership Power

Leadership Vision –
Women have been blazing trails throughout history, but perhaps none have embodied the American pioneering spirit more than the women leaders of NASA.

Beginning with Sally Ride as the first US women in space, through Eileen Colleens who served first as Shuttle Pilot and then as Shuttle Commander, women have blazed the trail across the night sky. They have also blazed the trail for all women who aspire to go where no woman has gone before – both professionally and metaphorically.

But the road into outer space was paved by women most of us have never heard of. “The Mercury 13” as they were known, were lead by female pilot Jerrie Cobb. She was one of a select group of women who were preparing alongside the original Mercury 7 male astronauts. Pilot Cobb arrived for astronaut training having logged 10,000 hours of flight time, while her male counterparts, including John Glenn, had only 5000. For reasons that were as unclear then as they are now, these women were denied the ride into history as NASA unexpectedly decided to focus solely on male astronauts and disband the womens program.

Thwarted in her attempt to explore outer space, but unwavering in her love for flying, Pilot Cobb dedicated herself to exploring “inner” space and flew missions into and above the Amazon jungle bringing hope, help, love and medical supplies to the indigenous jungle people. For her humanitarian efforts spanning more than 30 years, Jerrie Cobb was nominated for a Nobel Peace Prize.

Leadership Persistence –
Jerrie Cobb began flying as a 12-year old after spending a summer night camped out in the backyard gazing at the Oklahoma sky. Following her heart, she pursued flying and aviation mechanics (out of necessity) for the rest of her life. Recognizing her true happiness before she was old enough to appreciate its authenticity, allowed Jerrie Cobb to realize her full potential and achieve personal greatness.

These three women leaders, Cobb, along with Sally Ride and Eileen Collins all share a common denominator. They would not be denied! Even though Cobb was denied the opportunity to become an astronaut, she continued to pursue flying and in fact her greatest contributions ended up being humanitarian rather than scientific. Sally Ride dropped out of Swarthmore College to pursue a career as a professional tennis player but had to go to Plan B (PhD in astrophysics) when it became evident that she was not good enough to play tennis professionally. Eileen Collins family did not have enough money to send her off to college so she stayed home and studied hard enough at a local community college to earn a full academic scholarship to Syracuse University.

The initial path to greatness for each of these accomplished women was chock full of potholes and detours. Undaunted, each one found an alternative means to fulfill their destiny. Greatness may not always be easy to achieve, but it will always be worth every step. It takes a lot of brainpower to be a successful aviator, but all three of our flyers first had to flex their cranial muscles identifying their dreams and then figuring out how to pursue them. Ultimately their greatness was delayed, but not denied, because these three woman leaders had “the right stuff”.

You may not be entertaining thoughts of being an astronaut, but you must have big dreams. Imagine the dream created by this NASA recruitment information:

“The open positions require extensive travel on Earth and in space. Possible destinations may include, but are not limited to, Texas, Florida, California, Russia, Kazakhstan, the International Space Station and the moon.”

How might you identify your dream, begin to pursue it and achieve greatness?
I am dedicated to having you achieve your leadership potential. I invite you to begin your leadership journey right now and learn how you can create your own leadership plan. Visit http://www.UnleashingYourLeadershipPower.com and build your own path to becoming a great woman in history.

Values: Defining Your Leadership Values

A person who knows her own values, beliefs, and principles is much more likely to be a good leader than someone who does not know herself or chooses to remain blind to her ethics and values. This tip will outline how self-knowledge can take you on the path to great leadership.

Simply defined, leadership is all about building strong and loyal followers. To be a good leader, you need to have people who follow your lead and excel at everything that they do because of your leadership. But how do you build follower-ship? Well, contrary to what most people believe, others do not follow you because of the things that you have done or what you can do, but more so because of who you are being. And who you are being is only determined by knowing your values.

Values add character and substance to your personality, which in addition to your style, is what will drive how you use your leadership power. Good leadership demands self-discipline, which can only come from knowing your values and what you stand for. If you are in tune with what you believe, and also live by such beliefs; then what drives you is your character and not your emotions. And being character driven – that is the hallmark of a true leader.

Knowing your values also gives you precious insight into your strengths and your flaws. When you identify your own strengths and limitations, it is easy to recognize them in other people as well. This helps you, as a leader, to determine who is right for which task and motivating others to do the job right, which is what good leadership is all about.

Any work or deed which provides you with the chance to use your strengths and values will not only turn out to be highly successful, but will also give you utmost satisfaction and pleasure. Knowing your beliefs and values will help you to set your priorities and goals, which in turn will help you to express what you want from others, thus bringing about effective leadership. By identifying your principles and values, you can build standards for others to work by and follow, thus making you a good leader.

Effective use of leadership power can only begin when you can develop your own philosophy of leadership, for which, you need to understand your own values which drive your decisions. Once you have identified your values, you will be able to see clearly what drives you. Only after you can do this for yourself, can you expect to help other people realize their leadership potential – and that is truly rewarding for any powerful leader.